Hologic Sales & Service Administrator in Paris, France

Sales & Service Administrator

Post Date Nov 30, 2018

To support our growth and continue to build a strong relationship with our customers, we are seeking a Sales & Service Administrator for the French market.

Your Main Duties & Responsibilities :

  • Dealingwith customer (internal/external) calls and emails in a prompt and efficientmanner seeking the required solutions where necessary. Customer communicationand follow up

  • Maintainthe French Quote log on the system, log copies of all completed quotes andfollow up when needed

  • Follow up on invoicing and billing

  • Manage entire process of "MaintenanceContracts" with our customers

  • Reportgeneration for daily monitoring of all activities where required

  • Maintainingtechnical support planning and visits to customers. Follow on repair activities forCryoequipment

  • Monitoring and management of the customers’database

  • Generate analysis of the laser equipment stock

  • Final pre-sending inspection of the equipment tobe shipped out – in collaboration with ADV service

  • Scanning folders – Archiving

To be successful in this role you:

  • You should have a keenness and ability to learn new skills

  • Be considerate and collaborate both with your own team and others across the business

  • You will be open minded and thrive in a changing environment and will love the opportunity to learn and grow