Hologic Jobs

Director, Professional Installation Services

United States

The Director of Professional Installation Services develops a company’s install and customer facing implementation project manager strategy and builds the processes which guarantee the efficient project management, product delivery and product installation of Hologic systems across all divisions. Accountable to direct the company’s project implementation strategies, domestically and cross-divisionally.

This role will drive the end-to-end capital implementation strategy including project planning, capital product installations, capital upgrades, and room renovation while leading initiatives resulting in a new standardized, strong, and streamlined model that enables installation consistency, improved performance, costs, and governance. This is a customer-facing role, representing Hologic at the highest standard. This role is highly dynamic, requiring strong leadership and influence skills with the ability to build and implement a strategy across multiple functions. Strong collaboration and clear communication are key.

Essential Duties and Responsibilities:

The incumbent may be asked to perform other functional-related activities in addition to the below-mentioned responsibilities, as reasonably required by business needs.

• Develop and execute comprehensive strategies for all aspects of customer facing capital project implementation to reduce complexity, reduce costs, mitigating risk, improve quality, shortening lead times, and improve forecast accuracy.

• Lead and manage a team of project managers and site readiness specialists.

• Collaborate with cross functional teams including Sales leadership, Finance, Marketing, Product Management, Connectivity Engineering, Field Engineering and Operations to align strategy and improve workflow.

• Spearhead initiatives in conjunction with commercial leadership to ensure delivery of capital products on time and on budget.

• Drive continuous improvement initiatives to enhance CSAT, optimize workflow, and reduce operational costs.

• Assess and recommend appropriate professional service solutions further accelerating growth and customer satisfaction.

• Drive future professional service revenue offerings in partnership with SureCare ® marketing.

• Analyze and report on key performance indicators (KPIs) to senior management and recommend actionable strategies based on data-driven insights.

• Continuously develop/enhance productivity and operational processes. Implement industry best practices for project revenue forecasting, scope of work creation, risk mitigation, and vendor management.

• Partner with internal and external stakeholders to drive accountability and end-to-end process improvements. Take decisive action when levels and commitments are not met.

• Partner across the enterprise to achieve successful outcomes for Hologic while influencing changes in behaviors or outdated processes when necessary, fostering a continuous improvement mind set.

Required Qualifications and Experience:

• Bachelor’s Degree or equivalent experience

• Advanced certifications in project management preferred

• A Minimum of 12 years of progressive experience within project management, operations, service, or supply chain.

• At least 5 years of experience in a manager or director level role required.

• Proven track record of managing improvement projects while delivering measurable improvements.

• Excellent leadership and team management abilities with a focus on talent development and performance management.

Required Skills:

• Demonstrated change management capability and approach

• Thrives in a fast-paced, collaborative environment

• Strong working knowledge of direct customer facing implementation projects and field service

• Ability to travel domestically up to 50% of the time.

• Broad knowledge of P&L, Balance Sheet, ROI

• Excellent Verbal and Written Skills

• Analytical thinker / Problem solver

• Interpersonal skills

• Attention to detail

• Ability to influence key stakeholders to drive improvements

• Creates a followership across the organization

The annualized base salary range for this role is $129,100 to $229,400 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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